Career Description:
As computer technology continues to grow, the need for
qualified employees to operate and understand those
computers also is
increasing. Computers are used in almost every industry
today to
streamline operations. From database administration to
computer
operation to help desk consultation, the career
possibilities are endless.
Labor Trends:
Job opportunities will be excellent for most computer
operations workers; the
best prospects will be found in the highly
technical
occupations. Those individuals who are skilled in the
"newest" and
"trendiest" technologies will be highly sought after.
Personal Attributes:
Computer operations workers should be flexible,
patient, and committed to keeping their skills up to
date. Some of the
occupations require great attention to detail. Others
require strong
communication and interpersonal skills.
Required Skills:
With the dynamic nature of computer technology, the skills
required of computer operations workers change rapidly.
Required Experience:
The level of experience the employers require of
computer operations workers depends on the degree of
technological
sophistication of the tasks involved. For example:
- Entry-level workers, such as data entry keyers, usually have a high school diploma and good typing skills.
- Computer operators usually have some post-secondary education and/or training.
- Computer programmers usually hold a bachelor’s degree (i.e. computer science, mathematics, information systems).
However, most companies do not follow steadfast rules when hiring
computer operations workers. Many employers consider previous work
experience commensurate with formal education for most positions.
Working Conditions:
Most workers in this industry work in clean, quiet
offices. Those in facilities management or maintenance
and repair may work in computer operations centers or
repair shops.
Given the technology available today, however, more
work can be
done from remote locations using modems, fax machines, e-mail,
and even the Internet.
As one might expect, the salaries of computer operations workers are
highly correlated to education and experience.