Network/PC support technicians configure, install, test, and resolve problems related to computer and network hardware and software. They assist the system administrator with cabling, setup, and maintenance of a network. They also interact with and train end-users in the use of hardware and software.

Employment of network/PC support technicians is expected to grow faster than average due to the increasing dependence that companies have on computers and computer networks.

Technicians need to be able to communicate technical concepts to non-technical people, and be willing to work flexible hours.

Network support technicians need to have knowledge of networking systems like Windows NT, UNIX, or Novell. They must also know how to use hardware testing equipment and be able to lift up to 70 pounds and use hand tools.

Network/PC support technician positions usually require an associate’s or bachelor’s degree in computer science or electronics.

Network/PC support technicians usually work in clean, comfortable offices or repair shops. However, they may be required to travel to various locations to install, maintain, or repair customer equipment. Technicians’ schedules may include evening, weekend, and holiday shifts because of the necessity to keep systems functioning round the clock.