Career Description:
There are many different types of technical support jobs in
the transportation industry. These positions vary widely,
from drivers
and pilots, to logistics coordinators and analysts.
Labor Trends:
Job growth for transportation technical support workers
largely depends on growth in the industries employing them
and the type
of equipment the workers operate or the materials they
handle.
Personal Attributes:
Persons interested in technical support should have
good communication skills and be able to establish
effective working
relationships with many different people, ranging from
managers,
supervisors, and professionals, to clerks and
blue-collar workers.
Required Skills:
A technical support associate should be analytical,
detail-oriented, flexible, and decisive. The ability to
coordinate
several activities at once, quickly analyze and resolve
specific
problems, and cope with deadlines is also important.
Required Experience:
Many employers prefer that their technical support
staff have a minimum of an associate degree in their
field. However, a
high school diploma may suffice when combined with
appropriate
experience.
Working Conditions:
Working conditions will vary widely with the types of
technical support positions in the transportation
industry. Some
positions require individuals to work outside, while
others are mainly
located in an office environment.